CCMA

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CPT

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CET

Lysandra Cruz-Allen

Practice Operations Manager

Hi, I'm Lysandra Cruz-Allen,BHA, CCMA, CPT, CET Practice Operations Manager for Amae Health. I'm an accomplished Medical Operations Manager and Healthcare Administrator with over 15 years of progressive leadership experience across orthopedic practices, federally qualified health centers (FQHCs), occupational health, urgent care, and multisite medical organizations. I specializes in medical practice operations, workforce management, compliance, revenue cycle support, and process optimization, with a proven ability to lead complex, multi-location healthcare environments. My background includes executive oversight of clinical operations, budgeting, vendor management, EMR optimization, staff recruitment and development, regulatory compliance, and patient experience initiatives. Throughout my career, I have partnered closely with physicians, clinical leaders, and executive teams to align operational strategy with high-quality, patient-centered care. Driven by my commitment for operational excellence and ethical leadership, my motivation is creating systems that allow providers to focus on patient care while ensuring efficiency, compliance, and sustainability. I'm known for my collaborative leadership style, data-driven decision-making, and dedication to mentoring teams and developing future healthcare leaders. Outside of my professional work, I enjoy traveling the world, spending time with my dog, and dedicating time to building and growing my business ventures, which reflect my entrepreneurial spirit and passion for continuous growth.